As a danish person i was so excited to see they where now in The uk. I have grown up with this brand but oh my god do they just not Care. Fortsæt i do want to say that The customer service team i spoke with were very nice bit it doesnt change anything about The fact that you should not order a delivery from here Ordered a garden sofa a few weeks back all good after a few days i get a email from there logistics Company rheanus to Pick a delivery Day so i do you have to Be in for this and they only deliver monday to friday and Also can only Tell you The time frame on The Day so i book for a week ahead book a holiday Day all good The Night before they cancel my delivery no explanation just cancel it They send out another book a delivery Day Once again i book as requested i speak to customer service to find out if its possible to book atleast a timeframe as to not waste another holiday its not so it is what it is The night before they cancel again and now I don’t hear from them. A day later I contact just customer care again who are very sorry send me a voucher tell me there logistic company is not very good so on again no resolution they can’t help or do anything say they will contact them if I don’t here back the next day I don’t here back the next day again I contact jysk at no point do they follow up Again they are very sorry apperently all of this is down to a broken van so nothing they can do I get nothing out of this conversation I ask kindly if there is a possibility to get it the delivered before the 20th as I have a big garden bbq planned and I get told they will speak to them and make sure I will be the first drop And then a message comes through from the logistics company For me to book a delivery for the 3rd time now First available delivery date 22nd So again that is what it is we sit on the grass not the end of the world atleast hopefully I will no receive my order Last night I got confirmation it is arriving today so excited We have booked another day off to be in They are delivering early great It’s a delivery of 3 boxes The van only has 2 off the boxes Driver doesn’t know why Leaves I contact jysk again at 10am when customer service opened I get told let me find out and get back to you I’m like great fine I’m at this point really really feed up with this At 1510 I give them a call back mainly cos I know the customer care line closes at 4pm and I still have not heard back I speak to the same customer care agent who tells me yes we don’t know what’s happened it was deffo scanned onto the van we now need to contact the warehouse so hopefully by Wednesday or Thursday we can have it redelivered At that point I asked them to cancel the order as I don’t want to book another day off to wait for another delivery 1. Sort out your logistics 2 . If there is a open case follow up and if you say you will get back to me get back to me 3 stop with the aggressive advertising when you yourself acknowledge that your logistic is not good enough you can not run a marathon on a broken leg I am really disappointed now I’m awaiting the saga of pick up of the 2 boxes already here and making sure my refund will happen and I’m not holding my breath on either