NEGLIGENT! NEVER USE! Kosta delivered my embryos to the wrong hospital despite all the instructions/consent forms/labels informing of where to deliver them. They were left unattended in the wrong hospital until his negligence was spotted. Kosta has not responded to calls from the hospitals and emails/calls from me to address this situation. I am utterly heartbroken that my last chance to have a family may have been destroyed due to his blunder. These embryos were frozen prior to me having chemotherapy so are so so incredibly precious, Kosta has failed in his duty of care and is now simply ignoring me and providing zero explanation/apology of why this could have happened. All the hospitals I am dealing with will never use him again and are corresponding with the HEFA in order for him to be banned from couriering. Please do not use him.