Terrible customer service. Placed an order and tried to cancel it two hours later and was unable to do so because 'order had progressed too far'. Tried to cancel over the phone was told I'd have to wait for the order to be on its way to me then I have to ring them back to get it stopped and return. The item was still in the warehouse but they were 'unable' to stop it being shipped, apparently. Absolutely terrible service - will not be ordering from here again. P.S. They're taking the negative reviews down off of Trust Pilot - so censoring actual customer experience with their bad service.