I recently purchased 2 bikinis from them. I had to purchase the bottoms and tops separately, that was fine. Except, the bottoms arrived on Saturday and I have to wait another week for the tops. Why?!! Apparently the bottoms and tops are kept in two different warehouses even though they are the matching pair and the same brand. I checked my orders on their website and my other package has been stuck in Shaw warehouse for the past 8 days. I think this will be last time that I ever order from them because I have had so many problems with them. One other time I ordered boots from them and they never arrived. I called them up and customer service informed oh so casually that they were lost. They made no attempt to contact me over this and when they told me they would refund my money they credited it to my mother's account.