Disgraceful customer service from their call centre based outside of RoI & UK. Got hit with €110 interest penalty for being 7 days late on a 6 months interest free purchase worth €600 although we only had the goods 5 months. We hadn't realised they took the interest free date from time of purchase and not delivery. A simple reminder of this would have given us the chance to pay in full. We have been a customer of littlewoods for over 15 years but now sadly we have cancelled our account. Once again I have to mention the call centre operative was extremely unhelpful.