I purchased a Martin Road Series guitar from the Ottawa store in 2022. I never got the set up completed. I was new to guitar and did not understand the importance of it. I purchased a nylon string Taylor in February 2023, and asked the sales person if the Martin set up service would still be honored. He said yes. Mind you I live 3 hours away in the US. When I tried to schedule the service, the person I spoke to was not helpful and seemed to say I could not get the service. I said never mind I will find a new provider. Not happy with this treatment
1 year ago
Long & McQuade Musical Instruments has a
2.9
average rating
from
16
reviews
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