DO NOT BUY FROM THIS COMPANY.
Placed an order for a number of products in July for delivery in September. Products are three months delays, no communication from made.com that there is a delay or when to expect the items. They say they can offer compensation once the product arrives for the delay - note that the compensation is either a refund of the shipping (£39) or a £50 voucher to spend with them...
I firmly believe that everyone is aware the global shipping crisis, it's been ongoing for almost 2 years now yet this is the excuse that made.com use for the delay. Instead, they should be reflecting actual shipping leadtimes on their website which take into account the delays. Better to under promise and over deliver than the other way around. But instead they advertise a shorter delivery times so they can take your money upfront.
Customer support also does not exist, all responses are generic and a copied and pasted response. The questions you have are never directly answered.
All in all it makes for a terrible customer experience.
3 years ago
MADE.COM has a
1.4
average rating
from
634
reviews
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