Awful company. I have waited 10 months for chairs - no updates, false promises and constantly told (on chat - no phone lines) that the warehouse will get back to me in 5-7 days. DO NOT USE THEM - unless you want to waste money time and energy. They are absolutely useless. At one point they offered me 15% discount off my next order - laughable. I have no idea if or when my chairs might come. On their website people are giving 5 star reviews for the same chairs received apparently in Oct and Nov - how can this be when I've been told that NONE have shipped. I don't believe their trustpilot reviews either ... very similar language used on many of them.