Up until now I have Gad no issues with the quality of the products but I agree with each and every person who has had a bad experience with Made customer service. It’s appalling. Rude staff who need to be pursued relentlessly in the first instance and responses that are irrelevant and vague and do not address the actual issue. Plus the delivery company they promote in Spain is singularly the worst I have ever dealt with. Emails completely ignored. And Made happy to leave you to try and sort out the chaos created by them. And conveniently now have no phone lines in use.