Would not recommend Made.com ever again. They were my favourite home furnishings company for a while, but the ordeal I've had recently is ridiculous. Ordered the Eulia Seafoam King Size Bed, express dispatch, came and all good. Until assembling and realising they'd left out the two supporting legs which go in the middle of the bed frame. Been in contact with them for nearly 2 weeks now, and I'm still sleeping on the floor because they haven't sent out the replacement legs. Oh, and the best part? They can't send out individual parts, so they have to send out a whole new bed, I take the parts from that and then they arrange collection of the remaining parts after. Inefficient, unprofessional and making more work for everyone involved.
I'd been saving up for this bed for months, because there was nothing else like it on the market. I just want to sleep in my damn bed and move on from this. It can't be this difficult to get two bed legs shipped to a customer.
2 years ago
MADE.COM has a
1.4
average rating
from
634
reviews
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