On the website list of their couriers, they write that EVRi will “deliver to your door”. This is not true, and so misleading. Firstly, I only found out my items had arrived because there was a photo of them in my stairwell under the heading “your items have been delivered”. The driver had dumped them without telling me. I had to carry three heavy boxes (with 2-person stickers on them) on my own up to the third floor; my arms were swollen and cut. MADE said it wasn’t their responsibility, even though their website says that EVRI will “deliver to your door”. This is especially misleading because some of their other couriers DO deliver to your actual door. So disappointed.
2 years ago
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