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Anonymous
Appalling customer service, honestly the worst service I have ever experienced. Table took 3.5 months to be delivered and even though I arranged and PAID for Sunday delivery they tried to deliver in the week. TWICE! Took me 8 attempts at phoning before someone picked up or called me back before being told someone would call me back in 5 and no one did. Again shocking that the table eventually turned up dented and broken. Have asked for the table to be picked up only to get a shocking reply from customer service 2 days later saying “we do not pick up at the weekends”. No suggestion for how the situation can be remedied. No doubt it is going to take another two days to get a reply. I really to dispair. Will never ever buy from made.com again as this is the second time something like this has happened. Please please sort out your customer service.
6 years ago
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MADE.COM has a 1.4 average rating from 634 reviews

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