I made an order for some lights on 22nd Oct . I was told delivery would be in 5 days. After 10 days i chased and was told they would be delivered 3 days ago (Noc 2nd0. I took a day off work amnd waityed in. I tracked the van and coulkd see it was 3 roads from me. It didn't arrive and I then got a message saying they couldn't find my address (I live on a normal road in London). I asked for a re delievry to my work. I was told it would be today. Still nothing has arrived. Customer service is unapologetic and unhelpful and the live chat is a robot and can't help.