Quality Control = Pot Luck at made.com This is my 3rd Made.com order. The 1st item arrived in perfect condition. The 2nd item arrived with what was clearly manufacturing defects so I returned it no quibles. My 3rd item has just arrived and has 4 manufacturing defects and 3 areas of damage so 7 defects in total. Any reasonable person would of spotted these defects before dispatch. I queried this with made.com and their response was “We do conduct quality control checks however due to the sheer amount of items we are not physically able to check every item”. This contradicts what there website states. So basically the items are shipped and it’s pot luck if someone has checked it! I have 3 items and 2 where significantly damaged with factory manufactuirng defects, these should of never left the factory! So in essence made.com are using the customer to quality control their items and it is the customer who then has to receive, inspect, repackage and arrange return and then go through the whole process again if you want the item. Needless to say you may receive another defect item! I really liked the item but the quality was just awful and with no guarantee the replacement item had been checked you could spend the rest of your life receiving, inspecting and returning items.