DO NOT BUY ANYTHING FROM THESE CLOWNS. Poor quality products that they then put the responsibility on you to return. They insist on you repacking their own shoddy goods, even after their “independent” furniture inspectors have said they are so poorly made it would be dangerous to sit on the chairs. Then we get to the customer service. It’s inflexible, rude, incoherent and so passive aggressive it would make you wince. I have asked for the name of their head of customer service (or head clown, I don’t actually care) approx 8 times now and every time this has been ignored and glossed over. Seriously, just save your time and stress and buy something from somewhere that can not only spell customer service correctly, they actually know what it means. I replaced my awful chairs from made with a set from John Lewis. Infinitely better quality, actually cheaper. No clowns. It’s only a 1 star because 0 is. It an option.