I would advise anyone who wants to order from @ made.com to find another reliable company. I paid my for my sofa in JANUARY YES JANUARY when the delivery date was 26th March. Every single time it gets to the delivery date you delay it even longer every time. My delivery date is now the 1st of may but I’m guessing it will be here sometime before Christmas. So far the dates have changed from 26th March, April 13th, April 17th and now the first of March. Your customer service is shocking and all you can offer is £30 refund! Absolutely shocking not having a sofa for over 5 months. You can’t speak to a manager as they say “they will tell you exactly what I will, that we don’t know the actual date of the delivery” after reading all your reviews I think I will claim for a refund as your company is shocking and obviously doesn’t understand the meaning of customer service. They are happy to refund my 2K sofa but as looking at all customer reviews you have to wait 6 months or more for that too! Also I got told the company doesn’t have anything to do with delays and they can’t do anything about it well your selling goods that customers will never receive by looking at your reviews!! So don’t use this company unless you want to order something and it arrives a year later. All I want is my sofa and a definite delivery date