I have never in my life dealt with such… I have never in my life dealt with such a shambolic company. We have spent £5000+ with Made.com and what a mistake that has turned out to be. It has completely ruined what is supposed to be a happy time moving into a new home to a seriously stressful one chasing this company for answers, put simply, a disaster! Ordered modular garden furniture over 2 months ago which we had checked prior to ordering and informed it was in stock and that it would be shipped in 10-15 days. Two pieces of the 7 we ordered were shipped on the 10/-5/19 and it is now the 28/05/19, the tracking details link to nothing and now after 21 phone calls speaking to different people every time and been promised we would receive a call back after they hear from their warehouse WHICH WE ARE NOW 4 WEEKS WAITING FOR THEIR WAREHOUSE TO RESPOND AND NOTHING NOR A PHONE CALL BACK FROM CUSTOMER SERVICE! On their live chat here now and still been told the same thing "we will email our warehouse and let you know when they come back to us" I have never in my life left a review of a company online but made.com and their lack of communication/customer service have left me no choice. Such a shame because their products along with their website are very good.