Absolutely shocking service. To echo pretty much all of the other reviews on here, ordered an item (side table for the lounge) on 13th May and was told it would be 4 working days for delivery. 3 weeks later and not only no sign of it, but I've now been informed that the item has "gone missing" so will have to be re-ordered, however it is out of stock and so it'll be 4-6 weeks for delivery!!!! Have told them to cancel, issue me a full refund and I will making a formal complaint. I've had to call them 4 times over the last 3 weeks and only one person I've spoken to has actually had the courtesy to come back to me. The rest haven't bothered to even look into it. Disgusting way to treat customers - I'll never be using them again.