used twice both times terrible , We bought some stools previously and these came with screws that basically fell apart the moment we tried to screw the stools together leaving the screws stuck in , they sent more , these did the sme they missed appointments , they eventually gave up resolving the issues and we ended up with 4 sets of stools that were basically firewood with no refund , my wife then lost her mind and forgot that we had the issues with them and ordered a sofa bed , i told her to cancel the order as they were so bad but she wanted to see if they would still be terrible , my god they were just as bad they sent the wrong item ( a much cheaper sofa bed) took forever to send the new one , the new one has now since broken and they are now refusing a refund saying they need to send someone to look at it , this can only happen during the week when we both work so we are not able to take time off to resolve this , they refused to budge we are now putting reviews wherever we can to stop people buying from this company we will never use them again