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Emma
If I could leave a 0 star review I would. Ordered a sofa on 07/04/19 with estimated delivery 22/05/19. as we got closer to that date I decided to check the delivery status to see it had been pushed back with no notification from the company. Lots of chasing and I was promised it would be with the courier on 12/06/19. Today I still don't have my sofa and have been told that they have moved to a new warehouse and need to manually label products!! They can't even give me an estimated date anymore. I went with this company because the delivery worked around me furnishing a holiday home. I have subsequently had to purchase another sofa bed as a stop gap until this arrives. Customer services are useless and refused to let me pass this case onto a manager! I will be ensuring that I contact the CEO to see how they can justify holding onto your money for months and months but not provide any level of customer service.
5 years ago
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MADE.COM has a 1.4 average rating from 634 reviews

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Alice, Customer Support

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