A truly awful experience. The first thing to mention is that the quality of their products is very good for the price. Unfortunately this is where the pros end and the cons begin. One could forgive vague delivery times and really really awful communication if they could coordinate the simple task of delivering on a day that you request. If I said that I wanted to meet a friend on a Saturday and then turned up on a Friday then that friend would have every right to think that I had lost the plot. After all, Friday is Friday and Saturday is Saturday. Why is this relevant? Despite having paid extra to nominate a weekend for the piece of furniture to be delivered on a Saturday, much to my surprise I recieved an email on Tuesday saying that my piece of furtinture was due to be delivered that day. Naturally I responded to that email highlighting that I had paid extra for it to be delivered on a day I was going to be at home. Thinking that this would resolve the matter I naively went about my day, happily anticipating the day of my delivery Saturday. Until the next day when the same thing happened. And the next day. And the next day. 4 emails later, 1 public review and another formal request for help on their website and what do I get? Recognition that the delivery has been amended to reflect my order? No, the package delivered to my door during the middle of the day on a Friday whilst I'm at work. Calling Made.com awful is a complete disservice to all their competitors who deliver an awful service yet who are 10x better than Made. If you're wondering... They still haven't been in touch