Hi,
So, no satisfactory answer as to why I’ve had to wait around all day, no one bothered to call me back, I had to make four calls and I’m still no wiser as to where my £800 order is is or when it might be delivered.
I know that no one actually cares about this but the there had been an event organised today that didn’t happen because the furniture wasn’t there to sit on. I’m also guessing that as someone who is self employed I’ll need to lose another days pay on the off chance my order does or doesn’t turn up.
I think I’ve spent several thousand pounds with Made in the last few months but I’m afraid to say that this kind of poor service is completely unacceptable. The call that I was promised today that didn’t happen would have helped rather than a text message very late in the day telling me my order wasn’t being delivered (I knew this because I stood on the back of the lorry looking for it at 10am).
I’d be grateful if someone could let me know when I’m supposed to expect today’s delivery.
5 years ago
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