**SOFA SAFETY ISSUES! ** Springs coming out of the bottom after just 3.5 years of light use! My wife weighs 45 kilos and I weigh 66 and we are the only ones that use it. Made.com sent homeserve to inspect my sofa who wrote a report saying it had a manufacturing defect and needed repair. Made.com refused to repair it as they dont have the parts anymore. They told me the sofa needed to be removed from my home for health and safety reasons given the sharp springs so they would need to arrange to come and remove it. They offered me £266 towards a new sofa. The equivalent new sofa costs £1099 so I was told I would need to find £833 to give them to replace it or live without a sofa!! Terrible service.