I live in Germany and the service you offer is actually false advertising. I the UK was not leaving the EU. I would have the get after you for false advertising. I am sure you rational size this with the problem being with your delivery service Rhenus.... Everything on paper looks correct: We have sent your stuff, then a delivery receipt saying date unknown for arrival. I wrote twice and got an apology and someone would be in contact when they spoke to the delivery company Rhenus. I tried on many occasions to call myself, but this business that never answers their hotline. MADE.COM in my opinion needs to advertise fairly or say up front orders for Germany may take extra time due the fact we can't find a dependable cooperation with a German delivery company.