Quality of products - we were happy apart from one issue over the chair legs, but that is personal preference. Delivery - we had to be patient it took several weeks and 3 separate deliveries to complete the order- but all the pieces arrived ! clearly better than some other customers experienced.. Customer service - not great. We actually wanted to leave some constructve specific product feedback about the chair legs, and we can see that others have left feedback about the products on the website. But how did they do it ??? There doesnt seem to be a link on the website so its a mystery how the reviews get there. We emailed the company, and we were sent a link to purchase instead. We phoned the company - the automated system was appalling. I could hardly hear it; it didnt give an option to simply ask a question so I had to randomly select one otherwise I'd never speak to anyone. Person I spoke to had no idea how to help - he was "after sales" customer service ! Thanks goodness it wasnt a real problem..