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Disappointed
Angry and disappointed at the service of Made.com in Paris. Ordered a lamp costing 149 euros so not cheap (along with a table that is due for delivery on a later unspecified date. The lamp order arrived incomplete, with only one part of the lamp. I checked with the delivery man that there were no other items in his van for me and he insisted there was only one parcel. I therefore rejected the delivery as there was no indication from Made.Com that there would be further deliveries of the remaining parts of the lamp . At no time was it communicated by Made.Com that my single order would be delivered in separate parts (possibly on separate days). Unacceptable waste of my time. Operator in Paris somewhat helpful but sought to blame me for not accepting the partial delivery. Very reluctant to order from this company again
5 years ago
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MADE.COM has a 1.4 average rating from 634 reviews

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Alice, Customer Support

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