We ordered a shoe-rack / umbrella stand. No problem with product, but instructions were USELESS. It took 90 minutes and 3 people to assemble this simple product. EVENTUALLY we worked out that if you start at the bottom and work up (as we did), the product is IMPOSSIBLE to assemble. After undoing everything and starting again, we worked out that the ONLY way to do it is start at the top and work down. It would have been nice if the instructions had mentioned this. FInished product is fine; quality commensurate with price paid, and no problem with delivery.