Customer service is lousy! Placed an order on 27/11 for a delay delivery after 7/12. Tracked order on 7/12 on my account to see dispatch date is 2/12. Rang on 7/12 to check status of item and whether it has been dispatched, told that they’ll check with delivery team and get back to us on 9/12, which they did not. Phoned again on 9/12 to be told it’ll take up to 5 working days from 9/12 to be dispatched (not including delivery)! Chatted with them online and was told if I want to go ahead with the order then it’ll take that 5 working days, if I don’t wanna proceed they can refund, asked if it will arrive before Christmas and was told can’t advise on time, that’ll be between me and the courier company.