I placed an order in mid April this year. Since then I have phoned the UK 0203 number so many times asking why I haven't had any notification of dispatch, only to be fobbed off every time ('its with EVRI, its up to them', 'its stuck in customs' etc. and on and on the excuses go..). I have had no email acknowledgement either. They were fast to take the money from my account immediately upon placing the order, which really annoyed me, as most companies only take payment when the item is actually sent out. I have lost all confidence in this company and would advise anyone not order.