Awful service and should be avoided. Paid extra for next day delivery. I live in a block of flats. Driver was let in main door but refused to come to my door to deliver and left with the package. Called customer services who couldn't care less and offered no help other than the email for the complaints department. I emailed them but their policy is obviously to pass the blame and not interested in the customer once they have your money. I asked for a refund of the extra for next day delivery which was a mere £3 but they preferred to lose a customer. Unbelievable bad service. Date of experience: June 06, 2024