Awful- Do Not Stop Here! Black mountain North Carolina McDonalds. If you are the owner you n Ed to check into the running of this McDonalds. It needs major help. 1:30pm today, December 11,2022-and stopped for a quick bite to eat.two people were lined up to order at the counter, then me, then 2 others behind me. We waited probably 5 minutes and no one came to the order counter. A middle age employee -man - wearing a not so pristine blue McDonalds tee shirt and serving gloves came from the back and got himself a soda and walked back to the kitchen as he was touching himself. That was a major red flag right there. A woman employee then walked from the eating area into the lobby area and I loudly said, will anyone take are our orders?. The woman said something in Spanish to another worker (the manager?) . Now mind you, the all saw us lined up and waiting. No one said a thing to us while we waited. The manager said we dont take counter orders you need to order at the kiosk. Needless to say, the entire line left. Taco Bell was great and in the same parking lot.