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Anonymous
Went to McDonald's on FM 1382 in Cedar Hill TX at 2:00 pm order two fish filets and a number 1 with a Large soda. They were not busy!!!!! Told me to pull around to the window and they would have my total there. NEVER asked if my order was right got to the window again NEVER asked if my order was two fish sandwiches and a number 1 with a large soda the two employees at the window was too busy talking to each other pulled forward again NEVER asked about my order!! Driving home and realized they only gave a big mac no fries and the two fish sandwiches. I called the restaurant 13 times and never got an answer. I had to wait until Monday to call the store to get someone to pick up. I did advise the person who answered (she stated she is the manager at this location) that I need to speak to the manager told her the same thing of what had happened she offered me to come get my fries and a drink. I told her NO I would not be coming back and that matter of fact the Big Mac wasn't even that good. I was thinking lady why would I want just my fries and a drink no burger. I was from out of town and was not coming back. Needless to say that was the worst experience I ever had at a McDonald's and I could understand if they had been busy, but they were not matter of fact there was no cars in the drive thru so there is no excuse for the poor service and the awful big mac.
4 months ago
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Mcdonalds has a 1.9 average rating from 634 reviews

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