Exceptional Customer Service by Prasanna – McDonald’s ECR Palavakkam Dear McDonald’s Team, I am writing to share my appreciation for the outstanding customer service provided by Prasanna at your ECR Palavakkam location. At around 9:45 PM, I walked into McDonald’s, and despite it being late at night, Prasanna greeted me with a warm smile and took my order with such enthusiasm. Over the past 10 years of visiting McDonald’s in India, I have never come across an employee who genuinely enjoys their job as much as Prasanna does. His positivity and energy were truly refreshing. The smile he carried while serving was everything, it made the experience memorable and showed his passion for customer service. It’s rare to find someone who not only does their job well but also spreads happiness while doing it. Even at the end of a long shift, he continued to serve with the same level of dedication, which is highly commendable. I sincerely hope McDonald’s ECR Palavakkam recognizes Prasanna for his fabulous service. He truly deserves the Best Employee of the Month/Year award. Employees like him set a great example and create a welcoming atmosphere for customers. Thank you Prasanna and I wish him all the best in his career and hope to see him grow within the brand, perhaps even as a manager one day! Thank you for fostering such incredible team members who make a real difference.