Re: McDonalds, Foothill Blvd., La Canada. Yesterday the staff at the take out window were rude and incompetent. Not my usual experience I have there. Ordered drinks without ice as I always do. This time they were all new staff to me. I picked them up at the window and they all had ice in them. I explained. They asked me to wait outside in the hot sun. 10 minutes went by. I returned to the window, and they said oops, they would bring it out. They did and all drinks had ice in these (not sure if they just gave me back my old ones). I then went inside to ask yet again for no ice, which they eventually gave me. The Manager was there and saw what happened, knows me, but did not involve himself. Wow! Staff needs training on the simple things. I wonder what is going on there.