I am a nhs worker and had been night shift. Unfortunately I had a puncture and managed to get home safely. My husband had to drive over to National Tyres in Hamilton, South Lanarkshire, Scotland with our car. Staff werent interested even though we have given them lots of business. We had puncture on our existing tyre which is only 3 months old and needs to be replaced. We've already bought 4 new tyres from them in past 4 months. We tried to book a slot on line to get new tyre without success. Will never be back at this garage. We have a mobile mechanic coming to our house today from KWIK FIT. They were very helpful and understanding. Asthey know I need the car to go back out on night shift at hospital, tonight again. Thanks to Kwik Fit for their help. Kwik Fit you know how to treat your customer. Will never us National Tyres again. Quitr sad, to treat a good customer like that. Shame on you.