Ordered 4 premium tyres at £600 and fitted on their next available date. They reduced their selling price on the next day for £510. I wrote to ask if they could look into my order and make the deal fair, no reply at all but charged on my card for the original sum not even a single word of reply after my 2nd email.
I can’t believe that a company backed by Halfords the customer services could be that indecent.
Similarly, Apple offers price guarantee to return the difference within a month if their product is on sale in within.
BTW, the fitting is also below par, staff were nice and their services were punctual and promising. However, it seems that they did not put sufficient lubricant on the edge of my rims when fitting, edges are scratched a bit, they also used a metal pry bar to remove the original deadweights from inside of the trim causing deep scratch marks nearby.
All in all, my experience with National Tyre is unpleasant this time, disappointed to be honest. Won’t recommend or shortlist this company for my other cars.
2 years ago
National Tyres and Autocare has a
1.9
average rating
from
207
reviews
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