HI, I HAVE ORDERED MY TYRE ONLINE MORE THAN 3 WEEKS AGO AND IT WAS DELIVERED TO NATIONAL TYRE FOR FITTINGS. I HAVE BEEN THERE THREE TIMES AND I BEEN CONTINOUSLY BEEN IGNORED AND LET DOWN BY YOU NATIONAL TYRES GIVING ME LAME EXCUSES MY TYRES NOT ARRIVED.. TODAY I BEEN THERE AGAIN COZ THEIR MANAGER CALLED ME 3 DAYS AGO AND ASKED ME TO COME FOR TYRE FITTING. WHEN I WENT THERE AT 10AM THE GUY AT COUNTER CALLED JOSH SAID TO ME THEY ARE SHORT OF STAFF AND ASKED ME TO COME AFTER ONE HOUR.I WENT THERE AT 11AM THEY TOOK OFF MY TYRES FROM CAR AND THEN AFTER 10 MINUTES JOSH CAME TO ME AND SAID WE DONT HAVE TYRES SO HE PUT THE OLD TYRE BACK ON MY CAR AND SAID HE WILL GET DELIVERY BY 3PM TODAY. I WENT THERE AT 3PM AND HE LOOKED AROUND FOR TYRES AGAIN AND SAID WE DONT HAVE YOUR TYRES AND HE WAS SO RUDE TO ME AS WELL INFRONT OF OTHERE CUSTOMERS.. I EXPLAINED HIM EVERYTHING HOW YOU BEEN TREATING ME SINCE 3 WEEKS.. THEN WITHOUT MY CONSENT HE CANCELLED MY ORDER AND ISSUED ME REFUND. WHE. I WAS EXPLAINING HIM I DONT WANT REFUND YOU CAN FIT IN MY TYRES IF YOU GET IT TOMORTOW.HE DIDNT LISTEN TO ME AND CANCEELD MY ORDER WITHOUT MY CONSENT AND ASK ME TO LEAVE STORE. I AM NOT HAPPY AT ALL AFTER GOING TO YOUR STORE 4 TIMES IN 3 WEEKS TIMES AND DIDNT GET THE TYRES ITS SO ANNOYING I AM REALLY SURPRISED AND SHOCKED THE WAY YOU GUYS TREAT YOUR CUSTOMER.. I WOULD BE HAPPY IF YOU CAN REPLY ME SO THAT I CAN SEE WHAT ACTION U TOOK. YOU NEED TO TRAIN YOUR STAFF PROPERLY BEACUSE THATS NOT THE WAY TO TREAT CUSTOMER IT WILL CAUSE DAMAGE TO YOUR BRAND.PEOPLE DONT DESREVE SUCH A TREATMENT FROM PRESTIGEOUS COMPANIES LIKE YOU HAD..AFTER PAYING FOR YOUR SERVICE AND STRUGGLE FOR 3 WEEKS AND LET DOWN ALL THE TIMES NOT GOOD ISN'T. PLEASE LOOK INTO MY MATTER.. THANKS REGARDS, A A CAR REG:FL66KFJ(2 FRONT TYRES