Firstly the guy who worked at the reception area at the Dunfermline branch was rather rude, it was clear that customers were just an inconvenience to him. When I told him I had a puncture and would need a new tyre, he said, leave it with me, when asked what the price would be, he quoted me £25 more than what was advertised online. When I queried this (politely I may add) he became aggressive, raising his voice stating something along the lines of web prices always being cheaper. When I said I wasn’t interested, he followed me to my car ranting the whole time. I can see why a lot of female drivers avoid these places.