I took my car in for new tyres on the 15th of September. They failed to reattach my wheel correctly and despite me taking it back multiple times failed to diagnose that as the problem. My wheel was in the process of vibrating off my car. Incredibly dangerous situation. When they eventually admitted the problem I thought the stress was over. Not so. The customer complaints team have been horrendous and deeply stressful to deal with. I've been forced to threaten legal action (not an empty threat, I was in the process of filling in the documents) in order to get funds, which they forced me to incur, returned. I was also left contemplating reporting my car stolen in order to get them to tell me where my car was and what they'd done to it after they stopped responding to my calls, texts or emails. This is still ongoing! I couldn't, in all good conscience, recommend this company to anyone for anything.