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National Tyres and Autocare - Aylesbury
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Angie
0 reviews
GB
Rated 1 out of 5 stars
Aylesbury National Tyres-con artists
If no stars was an option, that's what I'd give.
Absolutely appalling service! 5 days of work missed due to complete incompetence of the "Manager" not doing my booking correctly or booking me in when the mechanics were already overrun with jobs and weren't able to fit me in! Finally get my car in and it's come out with more issues than when it went in! Work was completed that hadn't been agreed so over £800 of work that I've paid for unknowingly (I wasn't given my failed MOT certificate so I didn't know until I'd already paid that they'd done unauthorized work). I've been waiting for the refund now for almost 6 weeks, have asked to be able to take my car to an independent garage at no cost to myself as their staff are clearly unable to diagnose and repair issues that were caused at their garage! I've been chasing constantly as they just don't seem to care or want to get this resolved as the regional manager has been meant to call me for the past 3 weeks to come to a resolution but no attempt made on his part. All of the contact made has been from myself or the odd email from customer service with endless lies seemingly because nothing that they've promised has come to fruition!
My only next step is to take this matter to the small claims court and trading standards!
If someone from customer service wants to reply to this my case reference is 24649757.
1 week ago
National Tyres and Autocare has a
1.9
average rating
from
207
reviews
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