Do not buy from this company. I placed my first, and only order, in Oct 2020. The first items arrived within a couple months but the rest took forever. I ordered two pairs of pants, size 14, the first pair ended fitting like a size 16 and the second pair fit like a size 12 so I wasn't wearing that one. The first pair shrank in the wash, i only use cold water and it did not go in the dryer. The waist did not shrink but the length did and now I might as well throw them away since i don't wear knickers. Trying to return and refund items is a nightmare. If you email them for information they send a pre-typed email back, they don't answer your questions, and every time you email them back they send the exact same email to you. I filled out a survey and in one of the boxes, i ticked "if you want to contact me email only" and yet they called me three times. Then there was an item that one of the tops i ordered was no longer available, even though for the next three months it was still advertised on their site. They gave me the option of waiting until it was back so i did. Now almost 3 months later they are telling me to exchange or refund, but with no details on how to. Of course I emailed them back and got the same pre-typed reply three times. Basically in my email I had to yell at them with capital letters to get an individual response and still the customer service rep did not answer my question. I am done with this company and will tell everyone I know to never buy from them. The last item, a pair of boots that I ordered in size 11 ladies, measure as a size 8, i can't even squeeze my big toe in. DO NOT BUY FROM THIS COMPANY, the products are misrepresented, the quality and sizing is all off, their customer service is horrible. If I could give them no "stars" I would.