Order number: HY399232588 Terrible service. Paid for next day delivery from New Look and the DPD driver didn’t even bother to come to my house, instead he sent a photo of a row of three houses that are not on my street. Day after delivery rescheduled, despite me paying for next day. Anyway, todays DPD driver decided to stop outside the house, look at the house, walk to the back of his van and log that nobody was in. Not clever enough to realise he’s on CCTV doing so, added to the fact my daughter was stood in the window waiting for him. He didn’t even knock the door! Can I contact you? Not on your nelly… I’ve WhatApped, Messaged and emailed, and had absolutely no response. Now the parcel has been delivered to a parcel shop? Who’s going to collect that? Not me. It can stay there and you can refund me in full. The items were ordered for an event for my daughter, that event has passed, and you failed to deliver. Refund please. Thank you!