I brought a jacket from your store in chelmsford essex. When I was about to wear it a couple of weeks later, found out the metal security tag was left on! Unfortunately I work long hours, not local to the store so it took me a while to take back to store When I got to the counter as I didn't receive an email receipt like I normally do I didn't realise that a mistake that the cashier on the previous purchase was going to cause me such humiliation in store! When I got to the counter the cashier said she couldn't find my purchase on the computer, I wasn't going to be getting the item back! So basically she was saying I stole it UNLESS, I could prove it was brought! I don't do online banking, I had to call up my husband who was on his way to an appointment to come into store to prove it was purchased! If I'd stolen it don't think I'd be highlighting this by returning it to store would I? It WASN'T my fault the tag was left on. She didn't apologise for accusing me of theft nor did she apologise for the scene she was causing in store! I HAVE NEVER BEEN SO EMBARRASSED in all my life by this cashier!