love new look I mostly go to princess street but on this occasion I attended the gyle as I was at the business park for an interview. lay out is so much better and more appealing I was on the main floor and I was absolutely disgusted with what I witnessed from what im guessing it was a manager blonde short hair walks about as if she has some sort of entitlement name badge not visible shouting over very rudely may I add over customers to a young girl long black hair guessing about 18/19 y/o stacking shelves this young girl actually started crying I felt so sorry for the young girl I actually took the time out of my day to comfort this young girl and told her to take no notice as she was doing a grand job!!! I know the importance of team moral as I am a manager my self and new look this bad management to have staff members crying on shop floor I would highly suggest this is looked into as I will not be bring my money back the gyle new look!