Speaking from experience and being one of their customers, OEM Experts is the real deal. I have spent countless hours/days/months to find a real product distributer, and not just a bulk reseller (the people that would buy from companies like OEM Experts, then sell the product to you for a profit, leaving you with minimal to no margin). With OEM Experts you get a real person that you can all and ask any and all kinds of questions that pop up along the way. My OEM Experts rep is Bobby, and he's been my go to guy to ask anything from "hey, what is the best way to price and place sell this?" to "I'm having a hard time selling/getting this listed on Amazon, do you know what I need to do". So far he has been able to help me getting unlocked with different brands, and has been there to provide some coaching. When I first did some digging to verify OEM Experts validity, I was not able to find many reviews, so it made it a little difficult to decide if I should give them a shot. In the end I took the plunge and now I am glad I chose to give them a try. OEM Experts so far has been a one stop shop to source product, and get it sold. All the products I have received are real name brand products, and in new condition. I haven't had to send anything back yet, but they stand behind their products and will let you return/exchange items that were either damaged in transit or you decide they don't meet your expectations in any way. They stand by their products. My apologies for the long review, but I wanted to try and share a small summary of my experience with them so far. If I had the information I know now when I was deciding to try out OEM Experts or not, I would definitely chose to source products through them again.