I ordered a complete upper in March with an estimate of 4-6 weeks to ship. Went with them because the manufacturer estimated 8-10 weeks. Delivery kept getting pushed back. I finally called them after 11 weeks of waiting and they told me I was 12th in line and I would get it in about 4 weeks (about 15 weeks total). It has now been 20 weeks since I ordered. Two days ago the delivery estimate changed again…to 36 weeks after I initially ordered and they told me I am now 10th in line. The kicker is that on the website the item is projected to ship in 1-4 business days. When I called customer service two days ago, a nice lady named Mildred tried to explain to me how lines work (like I’m an idiot) and told me that the estimate on the website is only an estimate and is not accurate. After the call I decided to order the item again to see what happens. The item I ordered that day shipped less than 24 hours later and the one I ordered in March (the exact same thing) is still projected to ship in November. Do yourself a favor and order your stuff from a different company. Optics planet is complete garbage and their customer service team lied. I will not give them any more of my money. There’s plenty of other companies that are actually trustworthy.
3 years ago
Opticsplanet has a
1.4
average rating
from
91
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.