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Phil
On July 24th I noticed a $127 charge on my credit card. I called Optics Planet to inquiry about the charge, they were not receiving phone calls so I went to their website and filled out a form stating that I did not order and to cancel the order immediately. On July 27th I received a notice stating that the item had shipped. I filed a complaint with my bank and upon their investigation they were advised that they had all of my personal information and that the item had been shipped, resulting in my clain being denied. As of October 1, 2020 I still have not received the item. What Optic Planets did was they provide a UPS tracking number and then have it forwarded to USPS. I filed a complaint with the postal service and after waiting 10 days and no reply I went to my post office who told me that the package was scanned and put out for delivery but was marked NO VALUE therefore the complaint wasn’t investigated and I am out of my money & the merchandise. I have called Optics Planet numerous times and after holding for long lengths of time told to leave name and phone number and still have not received a return call.
4 years ago
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Opticsplanet has a 1.4 average rating from 91 reviews
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