I ordered several pairs of jeans from their Archive sale. Love the designs, needed new jeans, and was hoping to get them at a good price. I literally got up at 5 AM to be awake when it started.
Be aware, they do state in the Archive Sale that there are no refunds/returns for these items.
One of the jeans I ordered was their Hendrix Denim. All that was available was a 28 or 32. I normally wear either a 28 or 30 depending on style and fit and decided to take the risk on their 28. If it was too skinny/tight it was worth the risk.
I get the jeans. Put them on. They are massive. HUGE. Significantly bigger than the other 30s I bought from them.
I check the tag. It says 28. I break out the measuring tape, and all the measurements are for a 32. I got sent a 32 tagged as a 28... I have never fit a 32 and would never have bought a 32. Even 30s I risk running large.
For a normally $200+ pair of jeans I expect much better quality control.
I reached out regarding this and if they could remedy it. You don't get to send a customer who ordered a refrigerator a tv and slap on a refrigerator tag and say it's what they paid for.
It's been a few days and I have heard nothing back. I will keep this updated with if/how this is resolved.
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