Really poor customer service. Placed order in October 2020 for November delivery. Informed after delivery date that one item was out of stock and the other had been delayed. Told to contact customer service for a refund on the out of stock item - tried calling several times, on hold in a queue for an hour, then cut off. Emailed - told there was a 5-7 working response time - no response received at all. Then contacted about the second to say it had been delayed again and I could have a refund and to contact customer service - same process of emailing and being on hold for an hour and being cut off. Still no further forward - no items and no money back.