I have the same experience as the recent reviews below - order placed in November, two of six items arrived relatively quickly but subsequent emails from the company old me of delays on some items but assurances of delivery on others. One of the other four items was received a month late, and after I had cancelled it and requested a refund. Other items are still not refunded, and there is no returns information for the item that arrived too late (I obtained it very quickly from another vendor). So frustrating and stressful in the lead up to Christmas. If this company is still trading, I would never purchase from it again.